The corporate messaging product suite
from Merit System facilitates various messaging requirements
of companies such as – eMail, Fax, SMS and file transfers.
These products are simple to deploy, administer and maintain.
They work with commonly available infrastructure such as
data / fax modems, cell phones, etc. The feature rich messaging
products are designed to run unattended. The suite includes
umsGIFT- The unified messaging system, GIFTultemail
– an eMail server, pop@GIFT
– an Internet e-mail gateway for popular eMail servers
(such as MS-Exchange, Lotus Notes, Unix mail, Lotus cc:Mail,
MS-Mail, etc.), httpGIFT
– a web based eMail client, GIFTefax
– an eMail to Fax gateway, GIFTesms
– SMS gateway and ftpGIFT
– an automated file transfer software. The messaging
products may be deployed individually or in a unified setup
for seamless organizationl messaging.
The messaging products are deployed
at large number of businesses across different vertical
industry segments.
|
|
While the messaging products provide
the required messaging infrastructural support for an organization,
The BEM suite provides a management framework to assist
in recording, tracking and monitoring business communication
and events. ActionVector, the BEM framework software allows
for workflow and collaboration. Designed as a generic framework,
it allows quick modelling and implementation of various
collaborative business functions / processes (from Facilities
HelpDesk to Letter of Credit management at a bank).
Merit's BEM software allows modelling
businesses in terms of common entities such as Organization
structure, core business processes, process activities and
flow, functional departments, roles specific to departments,
user groups (teams) association with departments, Information
security levels and so on. It provides for definition of
business events that need to be tracked at various levels.
ActionVector helps teams be “On Same Page”,
share common knowledge and events while serving customers.
|
|
The BPM suite of products takes Business
Event Monitoring further to facilitate modelling, automation
and monitoring of business processes. The Solution suite
consists of a set of functional modules that are required
in each phase of the process management life cycle namely
the process modeling, process configuration and deployment
and process execution, monitoring operations and maintenance
phases. The solution components are aligned with typical
business roles such as Business Analyst, Process Administrator,
Process Owner, etc.
With all new software development
following the Service Oriented Architecture principles,
the BPM product suite would orchestrate messages across
different services as per the process flow and help automate
business process across diverse systems and information
stores.
This suite is built on evolving
BPM standards such as WS-BPEL, BPMN and Web Services.
|
