proKosha
The Business Process Management Suite

proKosha^© acts as the “glue” between people & disparate systems that operate within the business and provides integration across apppcations and organizational and business boundaries to fulfill the requirements of end-to-end process management. The product components are apgned with typical business roles such as Business Analyst, Process Administrator, Process Owner, etc.

Enterprise Bus shown here represents an generic architecture construct for middleware infrastructure such as such as WEB services platform, Java EE middleware, third party EAI platforms, ESB products or MOM (JMS), etc. The process engine can be gracefully extended to work with such middleware infrastructure or even legacy apppcation adapters or proprietary protocol adapters.

proKosha^© effectively handles both system centric and human centric processes interchangeably with minimal complexity, thereby making your enterprise more agile

Higher ROI and Lower TCO

• Higher ROI ROI occurs in the form of enhanced productivity, efficiency, visibility and control.
• Optimal price performance Flexible packaging option at optimal pricepoints to match the needs and demands of small, medium and large enterprise.
• Middleware agnostic Gracefully leverages existing middleware infrastructure of your enterprise.
• Support Agile, customer-focused, technical product support for partners and clients.

Business efficiency and agility

• Greater productivity & efficiency Productivity and efficiency gains from rapid development and process automation
• Dynamic business model Quickly and efficiently adapt to changing business conditions with minimal impact to the enterprise
• Process reusability Process models can be shared in a repository and reused
• Business performance Business performance measurement through various metrics

Higher operational visibility

• Realistic operational model True representation of an enterprise. Processes are linked to key resources, people, departments, business units and rules.
• Greater visibility through visual dashboard Displays process status, errors and exception in near real time with multilevel drilldown capabilities.
• Process trail Complete trail of process execution in terms of activities and events, facilitates performance analysis and auditing
• Compliance Facilitates regulatory requirements such as SOX or Basel II or HIPAA

Robust and Scalable Architecture

• Powerful multi-thread engine with scalable architecture
• Standards based (WS-BPEL, WSDL and SOAP) Resulting in investment protection, technology risk mitigation, and greater control over business processes.
• Ability to gracefully integrate disparate applications, system and protocol
• Industry templates Facilitates Process Standards such as ISO-9000, CMMi, Six Sigma, Industry standard business process such as ITIL, eTOM, etc

J2EE

The Java 2 Platform, Enterprise Edition serves as the standard for N-tier enterprise architecture by basing them on standardized, modular components, providing a complete set of services to those components, and handling application behavior with minimal complexity. It adds full support for Enterprise JavaBeans components, JavaServlets API, JavaServer Pages and XML technology. The J2EE standard ensures portability of applications across existing systems. It is estimated that more than two-thirds of enterprise software development managers use the J2EE platform to develop and deploy their applications.

XML

With XML, content is created using “tags” which can be reused more easily than ordinary word processors. A central database of information can be created and stored under these “tags”. These “tags” could be reused independent of the parent platform where it was stored. XML overcomes version problem that occurs when old documents need to be reviewed over a period of time, through modular approach. There is a natural problem of software and hardware obsolescence. An organization needs to keep track of its information over decades; the infrastructure might become obsolete but the information might still be useful. Since XML is hardware and software-independent, documents created in XML-format can be retrieved long after the native software and hardware become obsolete.

WSDL

Web Service Description Language (WSDL) is an XML language that defines the semantics of a call to a Web service. After developing the Web service, developer can publish its description and a link to it in a UDDI (Universal Description, Discovery and Integration) repository for potential users. When a user wants to use service, they request for the WSDL file in order to find out the location of the service, the function calls and how to access them. This information is then used to form a SOAP (Simple Object Access Protocol) request to the parent computer. WSDL is extensible to allow description of endpoints and their messages regardless of what message formats or network protocols are used to communicate.

BPEL

Business Process Execution Language was designed to integrate a variety of applications to achieve a particular business objective while remaining platform independent. It offers a layer of abstraction such that all steps can be interconnected and managed. With a BPEL GUI, a business manager could define a business process that would be platform independent. Even if there are any changes to the existing applications or if the business plan changed, the processes can be rearranged within the GUI. BPEL defines business processes with XML labels such as “partners,” actors in a business transaction; “containers,” messages that need to be transmitted; “operations,” type of Web services; and “port types,” Web services connections that are required for operations.

Apache AXIS

Apache Axis is an open source, XML based Web service framework. Using Apache Axis facilitates creation of interoperable, distributed computing applications. Java version of Axis provides two ways to expose Java code as webservice. One is to use Axis native JWS (Java Web Service) files. Another way is to use custom deployment. Custom deployment enables users to customize resources that should be exposed as webservice. When a Webservice is exposed using Axis it will generate a WSDL file automatically when accessing the webservice URL with WSDL appended to it.

E-Business

The sales and marketing group of large E-business companies manage the customer enquiry to cash cycles across its different lines of business. This includes managing the large network of retail channel partners distributed across the country. The critical challenge is to realize the twin goals of staying profitable with current lines of business and also drives the go-to-market initiative for new product offerings. By implementing an enterprise process architecture using proKosha©, the following benefits can be gained

• Support for multiple business entities and multiple business lines.
• Geographically distributed process users and process owners
• Integrated Customer and partner directories
• Support for long running transactions
• Process performance reports

BFSI

Financial services can be narrowed down into banking services, investment services, insurance, and many more. Geography is no longer the constraint for such global, financial giants; the emergence of online money services allows customers to access such services ubiquitously which in turn leads to high customer demands. To remain competitive, financial services companies must be exceptionally agile and efficient. A BPM software solution like proKosha^© allows financial services organizations to

• Optimize critical financial operations based on online services
• Streamline business processes resulting in better agility
• Integrate disparate systems or ERP modules
• Support customer service across multiple services or products
• Increase customer loyalty
• Identify areas for improvement by monitoring process execution

Manufacturing

Being a process-centric industry, Manufacturing involves a set of primary activities that result in main product and a variety of support activities such as materials procurement, internal scheduling, and shipment. By implementing an enterprise process architecture using proKosha^©, the following benefits can be gained

• Optimize entire supply chain communication
• Reduce delays
• Integrating online applications with key ERP modules
• Identify areas for improvement by monitoring process execution

Healthcare

Higher prices for raw materials and reducing product costs are some of the constantly faced problems of the healthcare industries. By implementing an enterprise process architecture using proKosha^©, the following benefits can be gained

• Web-based supply chain management systems for better customer-supplier relationship management
• Integrating online applications with back end ERP
• Identify areas for improvement by monitoring process execution

Logistics

Logistics companies are continuously providing web-based shipment and order tracking services which customers to schedule to keep track of their shipments. These web-based systems also help them communicate with suppliers. Due to such level of complexity involved in this area of business there arises a need for transportation companies can to use proKosha^© that can deliver the following benefits

• Online sales applications
• New distribution lines
• Integrate partners and suppliers
• Planning, forecasting, and scheduling
• Optimize entire supply chain communication
• Improved CRM
• Customer mining by keeping track of purchases and shipment details.
• Integrating online applications with key ERP modules

Retail

Retail industry has undergone a tremendous transformation over the past decade, In order to survive and make profits in this era of dynamic markets; retailers need to react quickly to changing market conditions by avoiding excess inventory. This requires optimizing the entire value chain. By implementing an enterprise process architecture using proKosha^©, the following benefits can be gained

• Online sales applications
• New distribution lines
• Integrate partners and suppliers
• Planning, forecasting, and scheduling
• Optimize entire supply chain communication
• Improved CRM
• Customer mining by keeping track of purchases and shipment details.
• Integrating online applications with key ERP modules
• Sales trends analysis